Frequently Asked Questions For Clients

What is the cost of having a locum?

Our booking fees vary according to requirements, but they generally range between £18.00 and £20.00. We can consider discounts for block bookings. Please contact us on 0121 451 2707 for pharmacist and optometrist rates, as these vary according to location.

How are locums screened – what qualifications do they have?

Our recruitment process is extremely rigorous. All locums are thoroughly screened before being registered. We always obtain two professional references and ensure that we check all documentation before accepting a locum onto our register. The skill-sets of our locums vary, so please let us know if you require any specific qualifications or accreditations, and we’ll make sure that we find a locum who matches your requirements.

How quickly can you respond to emergency requests?

We open the Team Locum office at 07.00 hours every weekday and we’re able to respond very rapidly to requests for emergency cover. We can dispatch pharmacists and optometrists within minutes of a call being made, ensuring that pharmacies and optical practices open on time. Out of office hours our emergency on-call team will be happy to help. Simply dial our office number – 0121 451 2707 – and your call will go straight through to our on-call consultant.

Can you cover block bookings?

Some locums prefer block work and it is often preferable to have continuity in your pharmacy or practice. Give us a call on 0121 451 2707 to organise your block bookings.

How can we give feedback on locums?

We don’t get to see our locums working directly so your feedback is invaluable to us. If a locum performs well, please let us know so we can make them compatible with your store. With the help of your feedback, we can assemble a small team of locums whom you prefer, and who can deal with your future requirements. The locums love to hear when they’ve done a great job. In the event that a locum has not had such a good shift, then please let us know the full details and we’ll do our best to resolve anything outstanding. One of the reasons your feedback is so valuable to us, is that it enables us to deliver the very best service.

You could provide feedback by phone, on 0121 451 2707, by email, to bookings@teamlocum.com, or through our Contact Page. We very much look forward to hearing from you.

For your enquiries… 0121 451 2707
or visit the TEAM LOCUM HOMEPAGE for more info.