The pool of locums has been deep, the bookings management has been crisp, and the business growth has been… Well not exactly even… In truth it’s shot up like a bauble-clad plastic pine tree in Liam’s Grotto. But we’re going to be seasonal about this, so however tacky, tenuous or thoroughly groanworthy our phrasing turns […]
Monthly Archives: December 2016
Locums and the Silent Complaint
When we get poor service, we complain, right?… Actually, most of us don’t. Statistics suggest that only around 4% of us raise our dissatisfactions with business providers who have not met our expectations. And the rest of us?… Apparently, a staggering 96% of us tootle off to find a new provider, without uttering a word… […]